CritiCall Dispatcher Testing Software

Testing Solutions for Public-Safety 911 Agencies and HR / Personnel

Many of CritiCall’s test modules provide a miniature replica of the emergency services job. However, CritiCall is scientifically designed so the job applicants need no prior dispatch experience or special dispatcher training to succeed during testing. These tests provide the applicants a realistic preview of the job… so much so that 911 agencies / HR have reported that some applicants have removed themselves from the recruitment process knowing that they do not possess the skills and abilities necessary for success!

CritiCall is virtually self-administering and self-scoring. The job applicant sits at the computer and the CritiCall program does the rest. CritiCall tests automatically appear – as uniquely selected by each public-safety agency – one after another, until the applicant is informed by CritiCall that the test session is complete. CritiCall automatically scores virtually every aspect of the test. Tens-of-thousands of job applicants (at more than 1,800 public-safety agencies) have been tested by CritiCall with great success.

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